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Terms and Conditions

For the purpose of these Terms and Conditions E.A. 1/1 S.V. refers to the company Studio Silvio Vujicic d.o.o. having its registered office at Zagreb, Mesnička 7, registered with the court register of the Commercial Court in Zagreb under the company registration number MBS 080720502, OIB 15659511899

GENERAL TERMS AND CONDITIONS OF USING THE WEBSITE AND ONLINE STORE SERVICE

1. GENERAL TERMS AND CONDITIONS
1.1 These General Terms and Conditions regulate the use of the website of the company Studio Silvio Vujicic d.o.o. and the use of the ONLINE STORE service of the Studio Silvio Vujicic d.o.o. Company by Users.
1.2 In these General Terms and Conditions, the terms in bold letters shall bear the following meaning: Website means all web pages owned by Studio Silvio Vujicic d.o.o. User means every natural person with permanent or usual residence in the Republic of Croatia or outside the Republic of Croatia accessing the Website. The term User also refers to Registered User. Registered User is every natural person with full business capacity, registered for the use of the ONLINE STORE service on the Website, with permanent or usual residence in the Republic of Croatia or outside the Republic of Croatia. ONLINE STORE service is every service that enables Registered Users to purchase the Studio Silvio Vujicic d.o.o. products through the Website.
1.3 By accessing the Website via appropriate technological means of access and by using the Website, the User undertakes to comply with these General Terms and Conditions and agrees to be subject to the provisions of these General Terms and Conditions.

2. LIMITATIONS OF USE AND LIABILITY
2.1 By accessing our Website, the User undertakes not to: - use the Website in any way that is contrary to the regulations currently in force; - place on the Website or distribute through the Website any content which is contrary to the regulations, including, but not limited to harmful, threatening, disturbing, vulgar, pornographic content, discriminatory content conducive to hatred and racial hostility or content which violates other people's rights and interests; - alter, delete or destroy any data on the Website; - use the Website to violate rights of third parties, including confidentiality, intellectual property rights or other rights or interests of third parties; - use the Website to send electronic mail contrary to these General Terms and Conditions; - post or share through the Website any illegal software, including, but not limited to viruses, spyware, Trojans, spams or the like.
2.2 Documents, data and information published on the Website may not be reproduced, distributed or in any way used for commercial purposes without an express consent of Studio Silvio Vujicic d.o.o., or in any way that may cause damage to Studio Silvio Vujicic d.o.o. or any third party.
2.3 Documents, data and information published on the Website may be used only for the individual needs of Users, in full respect of all copyrights and property rights, and the rights of third parties.
2.4 By using the contents of the Website, the User accepts all risks arising from the use of the Website and agrees to use the contents of the Websites exclusively for personal purposes and at his/her own responsibility.
2.5 Studio Silvio Vujicic d.o.o. waives any liability which may in any way arise from or in connection to the use of the Website, for any actions of Users arising from the use or misuse of the contents of the Website, and for any damagethat may arise for the User or any third party in connection with the use or misuse of the contents of the Websites.
2.6 The Website may include documents, data, information and links to other web pages created by third parties, which shall, to the extent that is necessary and possible, be marked as such. Studio Silvio Vujicic d.o.o. has no control over the said documents, data, information or other web pages and fully waives any responsibility, including, but not limited to the accuracy, completeness and the availability of the contents of the web pages created by third parties. Studio Silvio Vujicic d.o.o. waives all responsibility for any content of such third party web pages, and for any products or services acquired through such third party web pages. Such third parties shall not be deemed in any way connected with Studio Silvio Vujicic d.o.o. solely on the basis of the link to the Website concerned.
2.7 Studio Silvio Vujicic d.o.o. reserves the right to change the contents of the Website, the right to remove the Website, and the right to restrict access to the Website, without any prior notice, and shall not be held liable for any consequences which might arise from such changes, removal or restrictions.
2.8 Studio Silvio Vujicic d.o.o. shall not be held liable for any consequences which might arise from the unavailability of the Website for any technical reasons.
2.9 Studio Silvio Vujicic d.o.o. reserves the right to change the price of its products.
2.10 Studio Silvio Vujicic d.o.o. reserves the right to prevent access to the Website, IP addresses or Users that engage in actions contrary to these General Terms and Conditions, and shall not bear any liability for this.
2.11. Studio Silvio Vujicic d.o.o. shall not in any way be responsible to users for the costs they bear for using computer equipment and telecommunication systems for the purpose of accessing the Website and the ONLINE STORE Service.

3. INTELLECTUAL PROPERTY PROTECTION
3.1 The User accepts that the entire contents of the Website are the exclusive property of Studio Silvio Vujicic d.o.o. or its authorised persons.
3.2 Use of the Website provides the User with limited, non-exclusive, non-transferable and revocable permission to use the Website contents by browsing them for personal use.
3.3 Studio Silvio Vujicic d.o.o. does not transfer to the User any rights in relation to the content of the Website, and prohibits the use of the contents of the Website other than in conformity with these General Terms and Conditions and the instructions on the Website.
3.4 The User is especially not entitled to download, duplicate, alter, edit, distribute, show, delete, send, sell, resell, adjust, change the content, create derivatives, incorporate it in other web pages or media or use it in any way other than for personal home use, respecting the third party copyrights.
3.5 The User may be expressly permitted to download certain content from the Website. In such case, the User undertakes that such content shall be used exclusively for personal use, and that he shall in relation to such content fully comply with the provisions of these General Terms and Conditions, respecting the third party copyrights.
3.6 Studio Silvio Vujicic d.o.o. is not liable for any breach of copyrights by the User for the purpose of uploading data to the Website, including photographs and documents, and shall upon invitation and based on the evidence on third party copyrights remove them from the Website as soon as possible. If Users upload data on which they have copyright, by doing this they allow that such data become exclusive property of Studio Silvio Vujicic d.o.o. and Studio Silvio Vujicic d.o.o. shall be entitled to use them for commercial purposes, without limitations and compensation.

4. PROTECTION OF PERSONAL DATA
4.1 Before access to certain Website contents, the Users shall be obliged to provide their personal data to Studio Silvio Vujicic d.o.o. If the Users agree to provide such personal data, it shall be deemed that the Users agree to the terms of use of such personal data as specified by these General Terms and Conditions, under which certain persons are entitled to collect, use, process and transmit personal data for the purpose of using the Website.
4.2 By marking specific boxes on the Website, it is deemed that the User agrees to the collection, use, processing and transmitting of personal data necessary for the use of the Website, including, but not limited to: · the consent that Studio Silvio Vujicic d.o.o. may process the personal data provided in accordance with the provisions of the Personal Data Protection Act for the purposes of its own records and providing of other services, creating customer databases, informing of new products and services, and improving of services, and that Studio Silvio Vujicic d.o.o. may provide such data to third parties for the purpose of performance of the service, protecting the interests of Users and Studio Silvio Vujicic d.o.o., and preventing potential misuse; · the need to have better insight and understanding of the individual needs and requirements of Users, as well as to develop the best quality for all Studio Silvio Vujicic d.o.o. services, to the satisfaction of Users; · providing data to other persons necessary for the performance of the above specified purposes;
4.3 Studio Silvio Vujicic d.o.o. shall keep personal data for just as long as necessary for the purposes specified in these General Terms and Conditions. After the expiration of the said term, the personal data shall be destroyed, deleted or made anonymous in a way that ensures that the security of personal data is maintained.
4.4 Studio Silvio Vujicic d.o.o. shall not disclose Registered User’s personal data to third parties.
4.5 Studio Silvio Vujicic d.o.o. shall ensure that personal data are kept in a safe place, including reasonable administrative, technical and physical protection to prevent unauthorised use, access, disclosure, copying or changes to such personal data, accessible solely to authorised persons.
4.6 For all questions related to the use of personal data, Users may contact Studio Silvio Vujicic d.o.o. directly.
4.7 If Users should request deletion of their personal data, Studio Silvio Vujicic d.o.o. shall remove such data.
4.8 The User guarantees that the personal data provided are complete, true, accurate and up-to-date.

5. CHOOSING AND ORDERING (BUYING) PRODUCTS

5.1 User hereby accepts that the purchase through the ONLINE STORE Service is carried out in a way that the User buys products available through the ONLINE STORE Service in a way to choose them based on a picture, identification number and/or designation and basic description of the product.
5.2 The pictures of products are only illustrative, and are not always and in all detail identical to the products actually available. In view of the possibility of individual adjustments to the computer screen, differences in the way in which the human eye might perceive the colour of products and the like, Studio Silvio Vujicic d.o.o. does not guarantee that the colours of products are identical to the colours that the User sees on his computer screen.
5.3 Products are ordered by e-mail. Once he has ordered the product, the User becomes the Purchaser.
5.4 To proceed with the process and Purchase the chosen articles, it is necessary to send the e-mail with the selected articles, address and shipping method.
5.5 Upon completion of the ordering process, a notice will be sent to the e-mail address you provided to, confirming the receipt of your order.
5.6 If Studio Silvio Vujicic d.o.o. is not able to deliver a particular ordered product, the Buyer shall be contacted by e-mail within 48 (forty-eight) hours and informed thereof. The Buyer may always cancel the ordered product and request a refund or a replacement.

6. PRICES OF PRODUCTS BOUGHT THROUGH THE WEBSHOP SERVICE
6.1 The prices of products are shown in Euro ( € ) and include value added tax pursuant to the laws applicable in the territory of the Republic of Croatia, i.e. where the registered office of Studio Silvio Vujicic d.o.o. is located.
6.2 Studio Silvio Vujicic d.o.o. may offer group or individual discounts purchases through the ONLINE STORE Service which may be limited to a specific time period or for the purpose of particular sales, that is a particular product type, group or category (brands). The products with discounts shall be clearly marked along with the discount for that particular product.
6.3 Studio Silvio Vujicic d.o.o. reserves the right to change the prices of products until the moment the purchase is confirmed.
6.4 The purchase contract is made at the moment of payment receipt.
6.5 Shipping charges for purchased products are not included in the price of products specified on the Website.

7. PRICE, TIME AND MANNER OF DELIVERY OF PURCHASE THROUGH WEBSHOP SERVICE
7.1 Delivery of products is possible within the territory of the Republic of Croatia or outside the Republic of Croatia
7.2 Delivery price does not include the costs of import clearance, fees and other administrative and tax charges (PDV, VAT, DDV or the like) in the country to which the goods are delivered. The Buyer assumes the import clearance duty and bears the costs of fees and other administrative and tax charges.
7.3 After Studio Silvio Vujicic d.o.o. confirms an order and if the delivery is due on non-working days, within 48 hours, the delivery period starts and the purchased products shall be delivered to the.
7.4 In case of a foreseen delivery delay due to force majeure and/or fault which cannot be attributed to Studio Silvio Vujicic d.o.o. and if for any reason the Buyer is not available at the contact number he provided upon placing an order registration in order to be informed about this, Studio Silvio Vujicic d.o.o. is not responsible for the delay of delivery.
7.5 The delivery to the user will be made at the address for delivery provided by Buyer
7.6 The Buyer shall examine the parcel upon takeover, report any visible damage directly to the courier, and refuse to accept a damaged parcel. By signing the delivery notification and receiving the invoice, the Buyer confirms that he/she examined the product on takeover and that he/she does not have any complaints regarding the condition of the transport packaging.
7.7 If the Registered User refuses to accept a parcel, because of established and visible damages on the packaging used for transport, he is obliged to fill out a form provided by the courier service regarding damaged parcels, and contact Studio Silvio Vujicic d.o.o. by electronic mail or telephone within 8 (eight) days and state whether he/she wants a replacement or a refund. Upon receipt of a returning parcel and the corresponding form, Studio Silvio Vujicic d.o.o. undertakes to perform a new delivery within the prescribed delivery period on request of the Buyer if a product concerned is available on stock with Studio Silvio Vujicic d.o.o., and if the said product needs to be ordered from the supplier, the specified period shall be prolonged for the period needed for the supplier’s delivery without additional charges for the delivery or Studio Silvio Vujicic d.o.o. shall make a refund, in line with the request of the Buyer.
7.8 If the Buyer fails to take over the product or refuses to take over the product without a justified reason or refuses to fill out the forms, Studio Silvio Vujicic d.o.o. reserves the right to demand compensation of the expenses incurred.

8. CONVERSION STATEMENT
8.1 For Buyers with permanent or usual residence, i.e. registered office outside the Republic of Croatia, paying in a currency other that the Croatian Kuna (HRK), all payments shall be effected in Croatian Kuna (HRK), and the amount your credit card is debited for shall be determined by virtue of conversion of the price from Euro (EUR) into Croatian Kuna (HRK) pursuant to the current exchange rate of the Croatian National Bank.

9. RETURN AND COMPLAINTS REGARDING PRODUCTS PURCHASED THROUGH THE WEBSHOP SERVICE
9.1 Within 14 (fourteen) calendar days of the date of delivery of a product, the Buyer is entitled to file a complaint concerning the product purchased or to return a product, if at the time of takeover of the product he establishes defects on the product or if the delivered product is not functional. Based on a request for return or replacement, Studio Silvio Vujicic d.o.o. shall refund the amount paid to the account of the Buyer stated in the request, or replace the product with a new one within 30 (thirty) days of the date of receipt of a returned product to the address stated on the complaint form.
9.2 The Buyer shall announce the return of products purchased in the complaint form, entering his personal data and other data connected with the purchase.
9.3 Delivered products shall be returned by delivery to the address the Buyer stated in the complaint form. The cost of returning a product is borne by the Buyer.
9.4 The Buyer is obliged to return the product delivered in the condition in which it was delivered (unworn) and in its original packaging (commercial packaging in which the product was delivered) with enclosed invoice.
9.5 If it is established beyond doubt that a complaint regarding a particular product is not justified or that the defects occurred as the result of inadequate handling or use, Studio Silvio Vujicic d.o.o. is not obliged to make a refund or provide a replacement. The product returned under complaint shall be returned to the Buyer at his/her cost, with a written statement of reasons for denial of the request for return or replacement.
9.6 If the request for a refund or replacement is justified, the cost of redelivering the product shall be borne by Studio Silvio Vujicic d.o.o.
9.7 If a mistake should occur during the packing of ordered products and the Buyer does not receive the product he/she ordered, but some other product, he/she shall report the mistake by using the complaint form within 7 (seven) business days. In such case, the User must return the product which was wrongly delivered at the cost of Studio Silvio Vujicic d.o.o., which undertakes to deliver the ordered product or make a refund (in line with the request of the User) within 15 (fifteen) days of the day on which the wrong article was received.
9.8 If the User does not receive the product he ordered and paid for, he shall report it within 7 (seven) calendar days of the expected arrival of the ordered product in the complaint form or through contacts published on the Website. Studio Silvio Vujicic d.o.o. shall establish within the said term what happened to the parcel referred to in the complaint, and inform the User of actions taken further to the complaint.

10. OTHER CONDITIONS OF THE WEBSHOP SERVICE
10.1 Studio Silvio Vujicic d.o.o. shall not be held liable for any damage that might be incurred to the Buyer and third parties as a result of unauthorised use of the user name and password or in connection with such use, or any damage that arises from the use or misuse of the ONLINE STORE Service, provided that the damage is not attributable to Studio Silvio Vujicic d.o.o.
10.2 In case of minors or persons without business capacity transactions may be performed only on their behalf by their legal representatives, whereas persons with partial business capacity may perform transactions only with consent of their legal representative.

11. AMENDMENTS TO THE GENERAL TERMS AND MISCELANEOUS
11.1 Studio Silvio Vujicic d.o.o. reserves the right to amend these General Terms and Conditions without prior notice. Buyer shall review the General Terms and Conditions in force each time they use the Website, and in particular the ONLINE STORE Service. The General Terms and Conditions in force shall be published on the Website.
11.2 The General Terms and Conditions in force at the time of receiving the price for the ordered product shall apply to the use of the ONLINE STORE service.

12. STATEMENT OF JURISDICTION
12.1 Any and all disputes which might arise from these General Terms and Conditions shall be settled before the competent court in Zagreb (Republic of Croatia).
12.2 In case of a dispute the governing law is the substantive law of the Republic of Croatia. Studio Silvio Vujicic d.o.o., Mesnicka 7, Zagreb 10000

INFORMATION ON PRODUCTS AND SERVICES
Every product shall have indicated the exact name, identification number and/or product designation, main features, retail price including all taxes and other duties, the purchase price in Croatian Kuna or Euro and delivery and other handling costs affecting the product price.

DATA ON THE POINT OF SALE
Studio Silvio Vujicic Ltd., Mesnička 7, Zagreb 10000, Croatia
studio@silviovujicic.com

OIB 15659511899, MBS 080720502
Decree on company registration
Commercial court of Zagreb, paid up share capital in the amount of 20.000,00 HRK